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BCraft Software Blog

Agent Systems 101: How Multi-Tier Agents Can Supercharge Your Player Acquisition

If ads aren't converting, maybe people will.

In regions like Latin America and Asia, digital ads don’t always get the job done. Between regulations, low trust in paid promos, and infrastructure issues, player acquisition needs a different approach.

That’s where multi-tier agent systems come in — performance-based referral networks built on human connections. When scaled right, they’re cost-effective, self-replicating, and surprisingly efficient.

Here’s how they work, where they thrive, and what to get right from day one.

Step 1: What is a Multi-Tier Agent System?

At the most basic level, a single-tier system pays a referrer when someone signs up and plays.

Multi-tier systems go further:

  • Agents recruit players and other agents.

  • Each level in the chain earns a share of the activity.

  • The result is a scalable web of referrals powered by real relationships.

What makes this model especially useful in emerging markets is that agents often help manage player onboarding, deposits, and retention. They’re part affiliate, part local operator — and that makes all the difference.

Step 2: Where This Model Shines

Not all markets are created equal. Multi-tier systems are tailor-made for places where word-of-mouth and local trust matter more than click-through rates.

Latin America

In Brazil and Mexico, football tipsters, poker organizers, and Telegram admins bring in more players than ad networks. WhatsApp is the real funnel — not Google Ads.

Asia

Markets like Vietnam, the Philippines, and Indonesia have tight restrictions around gambling promotions. But agents still grow networks using WeChat, Telegram, and even offline meetups — helping players deposit, onboard, and stay engaged.
If your ad budgets aren’t stretching far in these markets, this model is your way in.

Step 3: Payouts That Make Sense

Multi-tier systems mean multiple people are earning from the same player’s activity.

A common payout structure:

  • Top-tier agent: 25%

  • Mid-tier: 10%

  • Entry-level: 5%

All of that comes from your revenue pool, usually tied to NGR (Net Gaming Revenue) or player losses.

To keep things sustainable:

  • Cap the number of tiers (2–3 max)

  • Use smaller percentages at lower levels

  • Model worst-case scenarios before rolling it out

By structuring smart, you protect your margins while still giving agents room to grow.

Step 4: Don’t Launch Without Infrastructure

If you’re tracking referrals and payouts in spreadsheets, stop.

You’ll need affiliate software that can:

  • Track player referrals and tier relationships

  • Assign commissions accurately

  • Monitor for suspicious behavior

  • Automate payouts

Tools like PartnerMatrix, MyAffiliates, or Cellxpert are built for this. If your backend can’t handle multi-tier logic, the rest doesn’t matter — it won’t scale.

Step 5: Watch for Common Pitfalls

Even great systems fall apart without oversight. Be ready for these challenges:

  • Fraud — Self-referrals, fake players, and stacked tiers are common. KYC and behavior tracking are a must.

  • Overhead — The more agents you have, the more support, training, and payouts you’ll need to manage.

  • Legal risk — In some countries, multi-level structures are regulated like pyramid schemes. Know your market.

  • Inconsistency — Translation alone doesn’t localize. You’ll need region-specific promos, assets, and onboarding flows.

Keep your structure tight, and don’t scale faster than your systems can handle.
💡 Pro Tip:

Build a red flag system early. Set alerts for things like fast mass sign-ups, self-referrals, or unusual sub-agent growth. Your affiliate platform should be able to flag these. It’s way cheaper to catch bad actors early than clean up later.

Step 6: Train Agents Like a Sales Team

Your agents are your frontline. Some may be marketers, but many will be community leaders, gamblers, or poker room operators.

Help them succeed by giving them:

  • Clear onboarding guides

  • Pre-written promo messages

  • Local-language templates

  • A direct line to someone on your team

It’s not about quantity — it’s about quality. A few trained, active agents can outperform hundreds of inactive ones.

Step 7: Localize Everything

What works in Brazil won’t land in Vietnam — and vice versa. Every region has its own habits, tools, and cultural preferences.

Start by answering:

  • What messaging platform dominates (WhatsApp, WeChat, Telegram)?

  • What’s the preferred way to deposit — bank transfer, cash, crypto?

  • What kinds of promos work — contests, rakeback, VIP perks?

Then tailor your training, messaging, and rewards to match. That’s where the real lift happens.
💡 Pro Tip:

Recruit one trusted local advisor per region. This could be a top-performing agent or even a paid consultant. One person with insider knowledge can save you months of trial and error. They’ll know what works, what doesn’t, and how to spot high-potential agents.

Final Thoughts

Multi-tier agent systems aren’t a “growth hack.” They’re a proven model that thrives where ads don’t — built on trust, scaled through relationships, and designed for long-term sustainability.

They convert better because people trust people.
They scale faster because they multiply themselves.
And they work best in the markets that are hardest to reach with traditional playbooks.

If you're expanding in LatAm or Asia, this is your blueprint.

Let’s Build It Right

Scaling a multi-tier system isn’t about launching fast — it’s about launching smart.

🎯 Need help with tech, structure, or market fit?

Let’s talk. We build growth systems, not just features.