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Privacy Policy

BCRAFT SOFTWARE DOO (hereinafter referred to as “BCraft” or “Administration” or “We”) is committed to safeguarding your confidentiality on the World Wide Web. The Privacy Policy outlined here provides information about how your personal data is collected, processed, and stored.

Data collection

Administration of the webpage shall process your following personal data which you provide to the Administration through any of the contact forms or chats placed on the website:

  1. full name;
  2. email addresses;
  3. phone number;
  4. or other personal data that you may voluntarily provide us with.

Information

We process your personal information for the purposes set out below:
  • for internal reporting;
  • to provide information and services requested by users;
  • to respond to user requests;
  • improve the quality of our products;
  • improve the quality of our services;
  • to monitor the performance of the site;
  • to send various types of electronic correspondence;
  • to conduct surveys;
  • to create statistical databases.
We will continue to process your personal information for the purposes described until you withdraw your consent to this Privacy Policy (if you decide that you no longer consent to the processing).

Rights

In connection with the processing of your personal data you have the following rights:
  1. Access to Personal Data: you have the right to confirm whether your personal data is being processed, its duration, purposes, and additional information;
  2. Rectification: if your personal data is inaccurate, you can request corrections;
  3. Withdrawal of Consent: you can withdraw consent for processing your personal data;
  4. Right to Be Forgotten: you can request erasure of your personal data in specific cases (e.g., no longer necessary, unlawful processing, legal obligation);
  5. Restriction of Processing: you can limit processing if data accuracy is contested, processing is unlawful, or no longer needed;
  6. Data Portability: receive your processed personal data in a structured, machine-readable format;
  7. Complaints: lodge complaints with your country’s data protection authority if you believe our processing is unlawful.

Data protection

We focus on providing information and articles without conducting PCI standard vulnerability scans. Credit card details are never solicited. For security, we perform regular malware scans.
Access to your personal data is restricted to authorized individuals within secure networks and is protected by confidentiality obligations. Sensitive information is safeguarded with SSL encryption.
We employ multiple security protocols to protect user information during order placement and data submission.
Transaction processing is handled by a third-party gateway and not retained on our systems.

Cookies

Cookies are small files used by websites to recognize your browser, remember information like your shopping cart contents, and understand your preferences from past site activity. This helps improve your experience and the services provided. Additionally, cookies track site traffic and interactions, aiding in enhancing the website over time. Some of this tracking may be done by trusted third parties.
  • Recognition: cookies identify your browser and remember key information.
  • Preference Tracking: your site preferences are saved for future visits.
  • Advertisement Monitoring: cookies keep tabs on ads you’ve seen.
  • Data Compilation: they gather data to improve site functionality.
Remember, cookies are only used with your consent and contribute to a better, more personalized web experience.

Other

Your consent for processing personal data is required by the Administration but is not mandatory. If you have questions about your personal data processing, contact us at info@bcraft.com
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